Innovative solutions for all size contact centres

Your contact centre needs to work for you and your customers. Whether you’re a small but busy operation, or a larger scale set up dealing with multiple languages and international customers, Ayudar can help you find an innovative telecoms solution that connects you with your customers. 

We can advise on:

• Design
• Installation
• Management

We have helped contact centres of all sizes across the world, including organisations such as major high street bookmaker, Ladbrokes. We understand the challenges and complexities involved in delivering telecoms projects and can scale this up and down easily depending on your ongoing requirements.

Industry experts with our finger on the pulse

With over 30 years’ experience in the design and optimisation  of contact centres, including multi-site and virtual call centres, we can also assist you with full design and procurement, analysing agent activity, call flows and business strategy. On top of this, as experts in current and emerging technology, we will help ensure your contact centre is up to the task.

Ayudar can advise on all aspects of contact centre telephony including voice, SMS, webchat, call recording and PCI DSS compliance. 

If you’d like more information please do not hesitate to get in touch email enquiries@ayudarmail.co.uk or call 0800 048 4767